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2115 Downer St. Rd. Baldwinsville, NY 13027
315-638-3500
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We're pleased to offer the following services at the Veterinary Emergency and Critical Care Center:

kitty1.pngAppointments

We do not make appointments.  Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.

Emergency & Urgent Care

We have a veterinarian and personnel on duty 7 days a week (limited hours Monday through Thursday) who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.

We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment with your primary care veterinarian.  When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.

Types of Pets Seen

Because a large number of veterinarians practice at the Veterinary Emergency and Critical Care Center, we can care for many types of pets:

  • Dogs
  • Cats
  • Rabbits*
  • Pocket Pets*

*Select veterinarians only. Call us for more information.

Payments

We do no billing, we cannot hold checks or provide payment agreements. 

The Veterinary Emergency and Critical Care Center accepts payment via cash, MasterCard, Discover, American Express or Visa. So that we can continue to provide you high quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered.  We also offer Care Credit which can be applied for while in our clinic or online at www.carecredit.com   If you are approved, your payments can be deferred from 6-18 months with no interest.  Ask one of our staff for additional information about this service.  

We provide estimates for all surgeries and hospitalizations.   Prior to your pet's admission to our clinic, we request a deposit of half the higher end of the estimate.

Veterinary Topics